Universities were asked to provide the following information:
1. For each of the years, 2005, 2006, 2007, 2008 and 2009 (to date of this request):
(a) The number of students at the university on (i) LLB / BA Law and (ii) (if offered) GDL/CPE programmes who, to the knowledge of the university, complained to the Office of the Independent Adjudicator for Higher Education (OIA).
(b) The number of students on (i) LLB / BA Law and (ii) (if offered) GDL/CPE programmes whose complaints were regarded by the OIA as wholly or partly justified.
(c ) In the case of those complaints which were regarded by the OIA as wholly or partly justified please provide copies of the formal decision and recommendation(s) of the OIA.
The information provided is set out in the table below
Law student complaints - University College London
|Complaints to OIA||Complaints regarded by OIA as wholly/partly justified||Comments|
2. The number of students on (i) LLB / BA Law and (ii) (if offered) GDL/CPE programmes between September 2004 and the date of this request who, having made a complaint to the university, (whether or not to the OIA), were awarded compensation by the university in respect of the complaint. And, in each case, the nature of the complaint and the amount of compensation awarded.
Student compensation payments
|Year of complaint||Nature of Complaint||Amount of compensation||Comments|
|2005||A complaint was made by four students on an LLB programme. A formal review conducted by the Vice-Provost (Academic and International) found that “there had been insufficient Departmental / Faculty scrutiny of the programme and that the academic and pastoral guidance and care given to the students was insufficient.”||“A sum of £3,500 was awarded to each of the students in compensation. This was increased to £5,000 to reflect financial loss and the anxiety to which the students had been subjected.”|
|CRIMINAL LAW RECORDED LECTURES, QUIZZES AND POWERPOINT PRESENTATIONS
||Criminal Law Online|
|REVISION SEMINARS FOR LLB AND GDL STUDENTS. For information about the next programme – click the pic.
||QED LAW REVISION|