Law student complaints: University College London

2009.06.18

Universities were asked to provide the following information:

1. For each of the years, 2005, 2006, 2007, 2008 and 2009 (to date of this request):

(a) The number of students at the university on (i) LLB / BA Law and (ii) (if offered) GDL/CPE programmes who, to the knowledge of the university, complained to the Office of the Independent Adjudicator for Higher Education (OIA).

(b) The number of students on (i) LLB / BA Law and (ii) (if offered) GDL/CPE programmes whose complaints were regarded by the OIA as wholly or partly justified.

(c ) In the case of those complaints which were regarded by the OIA as wholly or partly justified please provide copies of the formal decision and recommendation(s) of the OIA.

The information provided is set out in the table below

Law student complaints - University College London

    Complaints to OIA   Complaints regarded by OIA as wholly/partly justified   Comments
             
2005   0   0    
2006   0   0    
2007   0   0    
2008   0   0    
2009   0   0    
             
             



2. The number of students on (i) LLB / BA Law and (ii) (if offered) GDL/CPE programmes between September 2004 and the date of this request who, having made a complaint to the university, (whether or not to the OIA), were awarded compensation by the university in respect of the complaint. And, in each case, the nature of the complaint and the amount of compensation awarded.

Student compensation payments

Year of complaint   Nature of Complaint   Amount of compensation   Comments
             
2005   A complaint was made by four students on an LLB programme. A formal review conducted by the Vice-Provost (Academic and International) found that “there had been insufficient Departmental / Faculty scrutiny of the programme and that the academic and pastoral guidance and care given to the students was insufficient.”   “A sum of £3,500 was awarded to each of the students in compensation. This was increased to £5,000 to reflect financial loss and the anxiety to which the students had been subjected.”    
             

Links Click
CRIMINAL LAW RECORDED LECTURES, QUIZZES AND POWERPOINT PRESENTATIONS
Criminal Law Online
REVISION SEMINARS FOR LLB AND GDL STUDENTS. For information about the next programme - click the pic.
QED LAW REVISION


description: Table showing the number of complaints by law students at University College London to the Office of the Independent Adjudicator between 2005 and 2009. keywords: student complaints

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