Law student complaints: Brunel University

2009.06.17

Universities were asked to provide the following information:

1. For each of the years, 2005, 2006, 2007, 2008 and 2009 (to date of this request):

(a) The number of students at the university on (i) LLB / BA Law and (ii) (if offered) GDL/CPE programmes who, to the knowledge of the university, complained to the Office of the Independent Adjudicator for Higher Education (OIA).

(b) The number of students on (i) LLB / BA Law and (ii) (if offered) GDL/CPE programmes whose complaints were regarded by the OIA as wholly or partly justified.

(c ) In the case of those complaints which were regarded by the OIA as wholly or partly justified please provide copies of the formal decision and recommendation(s) of the OIA.

The information provided is set out in the table below

Law student complaints - Brunel University

    Complaints to OIA   Complaints regarded by OIA as wholly/partly justified   Comments
             
2005   1   1   LLB
2006   0   0    
2007   0   0    
2008   1   0   LLB
2009   1   0   LLB
             
             



2. The number of students on (i) LLB / BA Law and (ii) (if offered) GDL/CPE programmes between September 2004 and the date of this request who, having made a complaint to the university, (whether or not to the OIA), were awarded compensation by the university in respect of the complaint. And, in each case, the nature of the complaint and the amount of compensation awarded.

Student compensation payments

Number of complaint   Nature of Complaint   Comments   Compensation
             
1   In 2005 a student complained about handling of her appeal against expulsion for plagiarism. (see above)   The OIA found that the Disciplinary Appeals Panel’s finding that there was no prima facie case for an appeal was not reasonable in all the circumstances of the case and recommended that ‘a fresh Disciplinary Appeals Panel should meet as soon as possible to decide whether there is a prima facie case. In doing so the Panel should take into account the ambiguity of its rules and general considerations of fairness discussed in this decision.’ In addition, it recommended that ‘the University should make a payment of £250 to [the complainant] forthwith in recognition of the inconvenience and stress caused by the delays and administrative errors…identified in this decision.’   £250
             

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description: Table showing the number of complaints by law students at Brunel University to the Office of the Independent Adjudicator between 2005 and 2009. keywords: student complaints
Categories : Brunel   Complaints

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